We know that most reporting and analytics tools take developer time and customization to implement. We are not those tools. You simply connect your billing system (Stripe, Braintree, Zuora, Recurly, Chargify, Chargebee, ReCharge) through OAuth, or by creating an API user, and we do the rest. It takes less than 5 minutes to setup.

We integrate with all the major subscription management and billing systems (Stripe, Braintree, Zuora, Recurly, Chargify, Chargebee, ReCharge). If you use something different, you can import your data using our Google Sheets via Zapier integration, our robust API, or our manual entry flow in-app.

If you have a subscription management system you'd like us to support, contact us and we'll see where it fits in the roadmap. We're developing integrations on a quarterly basis.

Many of our users have internal dashboard and business intelligence tools with their own data lakes. For these users, we're a net value add, because we can provide those tools and lakes with highly reliable, absolutely accurate subscription revenue data. Simply use our native out integrations or API to port data right into your existing stack.

We believe that giving you accurate metrics is critical to your business and us partnering in a way that aligns to your goals. Our paid products focus on reducing your churn and optimizing your pricing, so we can charge you based on performance and only make money when you make (a lot more) money. Your data is yours, and is never sold, shared, or viewed.

While we're all pulling data from the same sources (billing systems), how you calculate that data determines the accuracy of your metrics. To ensure absolute accuracy, we calculate all of your metrics starting at the event level, which means we're pulling from the most granular data we can find to calculate your metrics. When we mix in ruthless prioritization of any accuracy bugs and white glove onboarding, we're able to get to a higher level of accuracy that simply doesn't exist with other alternatives.

Retain doesn't take a commission on every customer we recover. Instead, we calculate a baseline of your current recovery - how many customers currently get recovered after their payment fails or they choose to cancel. We then add up the revenue we recover above that baseline and have tiers based on that number for which we charge. What's unique about Retain is that we guarantee these customers will stick around for at least two months, guaranteeing a minimum of 100% ROI (reality is typically above 2,000% ROI). We also have CPA pricing for direct to consumer brands.

We're more than happy to go through security or INFOSEC audits. At this point we have quite a bit of experience with them. In terms of security, we know how important protecting data is to our and your business, so we've implemented more than the industry standard when it comes to data products. These implementations range from not only encrypting data in transit and at rest, but also going through regular penetration testing and a whole host of physical, network, and app features to ensure we maintain a secure product. For a whole list of our practices and implementations, contact us.